Relay

// Customer intelligence

Know what your
customers need.

Relay turns support tickets, sales calls, and customer feedback into prioritized product insights.

Customer signal detectedLive

SSO & login issues

0 mentions 0%

Sources
Intercom0
Gong0
Slack0
Surveys0
ARR at risk

$0

Recommended priority

HIGH

// The signal problem

Your customers are telling you what to build. Just not in one place.

Intercom

SSO setup keeps failing for enterprise accounts...

Gong

We need SAML before we can roll this out...

Slack

Another customer asked about login issues...

Survey

Authentication was the main reason we churned.

RELAY
Unified signal

SSO & Authentication

184 mentions$74K ARR at risk

// How it works

From noise to roadmap.
Three-step system.

Connect
IntercomGongSlackHubSpotZendesk
RELAY
Product insight

// Signals

See patterns before they become problems.

Signals — last 30 days4 active
SignalMentionsTrendARR impact
Signal detail

SSO & authentication

AI summary

Enterprise customers are experiencing difficulty configuring SAML SSO. The issue is primarily affecting accounts with 100+ seats and has been mentioned in 14 recent sales conversations.

Recommended action

Prioritize authentication onboarding improvements.

Mentions

184

ARR impact

$74.2K

// Impact

Prioritize problems by impact.

Not another feed of feedback. Relay quantifies every signal against revenue, deals, and customers affected — so the roadmap argument ends with numbers, not opinions.

Product opportunity

Improve SSO onboarding

Customers affected
0
ARR at risk
$0
Sales deals blocked
0
Mentions
0
PriorityHIGH

Built for teams that make decisions from customer signals.

Product

Walk into planning with ranked customer problems instead of a backlog of anecdotes.

Customer success

Spot churn-driving issues while the accounts are still on the roster — not in the postmortem.

Revenue

Know exactly which product gaps are blocking deals, and what closing them is worth.

// Pricing

Simple plans. Serious signal.

Starter

$99/month

For early product teams.

  • 5 feedback sources
  • 10,000 signals/month
  • 3 users
Start free trial

Growth

Most popular

$299/month

For growing SaaS teams.

  • Unlimited sources
  • 50,000 signals/month
  • 10 users
  • Revenue intelligence
Start free trial

Scale

Custom

For larger organizations.

  • Unlimited signals
  • Custom integrations
  • SSO
  • Dedicated support
Talk to sales

// Get started

Your customers are already talking.
Start listening.